Welcome to the website https://komkom.co.il/

The site serves as a store for the sale of electrical products and related products, as detailed in detail on the site.

The owner and operator of the website is Kom Kom (hereinafter: “the Company” and/or “the Website” and/or “the Website Operator”).

The terms of use of the site regulate the relationship between the site and any person who browses and/or uses the site.
or the information contained therein (hereinafter: “the Customer” and/or “the User”).

Any use of the site, including browsing or purchasing, constitutes full agreement to the terms of these regulations.
If you do not agree – do not use the site.

The wording in these regulations is in the masculine form for convenience only and refers to all genders.

The company makes efforts to present information and images as accurately as possible, but differences may occur.
between the pictures and the actual product.

The website may change prices, promotions and conditions at any time without prior notice.

Use of the site is for personal use only and is not intended for commercial use without prior written permission from the company.

Age of eligibility for use

• Purchasing on the site is permitted to any legally competent person.
• A minor under the age of 18 requires the approval of a legal guardian to make a purchase.

Product warranty

• The use of the products is the sole responsibility of the user.
• Only follow the manufacturer’s instructions.
• The company will not be responsible for any indirect or direct damage caused by the use of the products.

Prices and payments

• Prices on the site may change from time to time.
• Payment will only be made after the order is confirmed.
• The company may cancel an order due to an error, lack of stock, or refusal by a credit card company.

Placing an order

• Accurate details must be entered when ordering.
• An order confirmation will be sent to the email entered during the purchase process.

Product supply

• Free shipping nationwide.
• Delivery times:
  5-18 business days
  To Eilat, Arava and Judea and Samaria: 8-18 business days
• Fridays, Saturdays, holiday eves and holidays are not considered business days.

Returns and Cancellations Policy

• Subject to the Consumer Protection Law, 5741-1981.
• A transaction can be canceled up to 14 days from the date of receipt of the product in accordance with the site’s terms.
• A refund will be made to the original payment method.
• Cancellation fee: 5% or 100 NIS – whichever is lower.
• A defective product will be handled by the company.
• No refund will be given for a product that has been used.

Intellectual property

• All copyrights on the site belong to Kom Kom only.
• Do not copy, reproduce or use content without prior written permission.

Stopping activity

• The company may discontinue the site’s operation or cancel orders at its discretion.

Law and jurisdiction

• The applicable law is the law of the State of Israel only.
• Exclusive jurisdiction lies with the courts in the Tel Aviv district.

Contact information

• Address: Sandaot 13, Herzliya, Israel
• Zip code: 4672839
• Email: help@komkom.co.il
• Website: komkom.co.il
• Phone: 0559614888