The warranty on our electrical products is designed to ensure our customers proper, safe and high-quality use of the product in accordance with the manufacturer’s instructions. The warranty applies to faults and defects that originate in the production, electrical system, internal components or operation of the product, when it is used reasonably and in accordance with the operating and safety instructions. The warranty does not apply to damage caused by improper use, falling, breakage, water or liquid penetration, connection to an inappropriate electrical voltage, repair or opening of the product by an unauthorized party, natural wear and tear, neglect or damage caused by force majeure. In the event of a fault or suspicion of a defect in the product, please contact us with proof of purchase, a description of the fault and photos or a video if necessary, and we will examine the request in a professional and fair manner. If it is found that the fault is covered by the warranty, we will work to repair, replace or provide another appropriate solution in accordance with the warranty terms, the company’s discretion and inventory availability.